| General Settings | Set workspace-wide call settings, feature codes, email notifications and blocked numbers. | 6 |
| Users | Set up each person's extensions, numbers, desk phone and calling features. | 7 |
| Groups | Create ring groups that share calls between several people. | 8 |
| IVR | Build automated menus that greet callers and route them by key press. | 9 |
| Office Hours | Define opening times and holidays and route calls differently when you are closed. | 10 |
| Call Logs | Review every call, play and download recordings, read AI summaries and voicemails. | 11 |
| SIP Accounts | Create and assign extensions (SIP devices). | 12 |
| Voicemail | Manage voicemail boxes, greetings and PINs. | 13 |
| Audio Library | Store greetings, hold music, recordings and voicemail audio. | 14 |
| Number | Route each phone number to a user, group, IVR, office hours, voicemail or fax; manage cell phones. | 15 |