10.1 Office Hours Strategy tab

Setting	What it does
Name	The schedule's name, for example Main office.
24 hours Open Office	Treats every day and time as open.
Custom Office Hours	Lets you tick each day you are open and set its opening and closing times (for example Monday 09:00 to 17:00). Unticked days show Closed.
Closed For Lunch Hours	Tick to add a daily lunch break, with its own routing on the Incoming Call Handling tab (scroll down to see it).

Click a time box to change it; each open day has an opening time and a closing time (for example 09:00 and 17:00). The list of days scrolls inside the panel (Figure 10.2). Click Save at the bottom right to apply.

Figure 10.2 The day list, scrolled down to show Closed For Lunch Hours