12. SIP accounts (extensions)
A SIP account is an extension: the identity a phone, the H2H app or a softphone uses to connect to the phone system. Open PBX Manager > SIP Accounts to see every extension and who it is assigned to. Unassigned means the extension is free.
| Control | What it does |
|---|---|
| Search | Finds an extension or user. |
| + Add SIP Account | Creates a new extension (section 12.1). |
| Disable / Enable | Switches the extension off or on. A disabled extension cannot make or receive calls. |
| Pencil | Edits the extension (section 12.2). |
| Load more | Shows more extensions at the bottom of the list. |