7.2 Numbers & Extensions tab

This tab lists the extensions and outside phone numbers (DIDs) that ring this user.

Figure 7.4 A user's Numbers & Extensions tab

• Extensions: internal numbers colleagues dial (for example 1010). Click + Add Extension to add one, or Unassign to remove one.
• Phone Numbers: outside numbers that ring this user (for example +442045718007). Click + Add Phone numbers to choose a number from spare numbers, or Unassign an assigned number to free one.

Adding an extension

Click + Add Extension. Choose Enter an extension (Exactly 4 digits) and type the number, or choose Next available (system picks) to let the system choose the next free extension. Click Save to add it, or Cancel.

Figure 7.5 The Add Extension dialog

Adding a phone number

Click + Add Phone numbers. The dialog lists the workspace's spare (unassigned) numbers; use the search box to find one, tick it and click Assign Numbers. If every number is already in use, the dialog shows No spare numbers found, as in Figure 7.6.

Figure 7.6 The Add Phone numbers dialog (no spare numbers in this workspace)

tip

You can also route numbers from the Number page (chapter 15), which shows every number in one place.