2.5 Common buttons and controls

The same controls are used throughout the portal. Learn them once and every page will feel familiar.

Control	What it does
Search box	Filters the list as you type a name, number or keyword.
+ Add New … / + Add …	Creates a new item, such as a user, group, IVR, office hours schedule, SIP account or block rule.
Save / Save Changes	Applies your changes. Nothing you type takes effect until you save.
Cancel	Discards the changes you have not yet saved and closes the form.
Pencil icon	Edits the item on that row.
X icon	Deletes the item on that row. You are asked to confirm.
Enable / Disable	Switches an item on or off without deleting it. Disabled items show a grey DISABLED label in lists.
Actions menu	On Groups, IVR and Office Hours: an Enable switch and a Remove option for the selected item.
Toggle switch	Turn a setting on (coloured) or off (grey).
Info icon (i)	Hover over it to see a short explanation of the setting.
Rows per page / page numbers	Choose how many rows to show (for example 10, 25, 50 or 100) and move between pages.
Load more	At the bottom of long lists (SIP Accounts, Voicemail): shows the next set of rows.
From Date / To Date and filter button	Limits a log to a date range. Pick the dates, then click the funnel button.

tip

If a Save button is pale and cannot be clicked, nothing has changed yet or a required field (marked with a red *) is empty.